Shipping Policy

Last updated: 5 September 2026

1. Overview

Wallpaper Trader Pty Ltd ACN 615 762 804 (“'we', 'us' or 'our') will process all orders made via the website known as www.wallpapertrader.com (Website), subject to our Website Terms and Conditions.

This Shipping Policy applies to all orders made via the Website.

2. Delivery locations

We deliver within Australia and to international destinations. Shipping costs are calculated and displayed at checkout before you place your order. If you would like a shipping quote before ordering, contact us at hello@wallpapertrader.com.

3. Costs and Timeframe

We deliver all orders by third party domestic and international mail providers and couriers at the cost as set out in your order.

We will use all reasonable endeavours to dispatch your order as soon as possible after the date on which we confirm that we have received payment for your order. After we accept your order, delivery is estimated to occur:

(a) within Australia, generally within three to four weeks of your order being accepted, as many of our papers are printed to order, or within approximately ten business days where express delivery is selected at checkout; or

(b) to New Zealand and international destinations, generally within two to three weeks, or within approximately ten business days where express delivery is offered and selected at checkout.

If an item is out of stock, we will notify you of the extended timeframe for delivery.

4. Lost or Damaged Products

We will take responsibility for your order until proof of delivery to you.

As we use and rely on third party courier services to deliver our products we cannot guarantee that orders will not be damaged or lost in transit.

If you think that products have been lost or damaged in transit, please contact us at hello@wallpapertrader.com to notify us.

We will undertake all reasonable steps to follow-up and investigate with our third party courier service providers. We may also offer a full replacement of your order in some circumstances in accordance with our Returns and Exchange Policy.

5. Absence

As a default procedure, a notification card will be left with instructions to pick up your delivery should you be absent upon delivery.

We recommend delivering to a business address or a residential address where you know that someone will be home to accept the delivery.